Orders in India, once shipped, are typically delivered in 5-7 business days in metros, and 7-9 business days for the rest of India.
Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
QARE THERE ANY ADDITIONAL SHIPPING CHARGES?
Currently we are giving free shipping all over India.
QHOW DO I TRACK MY ORDER?
You can track your order here.
If your order is showing as ‘Cancelled’. Please add ‘-c’ to your order number. For eg. 159777-c
you can track the order in 2 to 3 working days after your order is placed
QWHAT IF MY ORDER IS UNDELIVERED?
For prepaid or COD orders, if our courier partners are unable to deliver the products they will try for 3 times and if they can’t deliver they send it back to us, once we receive we will initiate a re-shipping process within 24-48 hours.(reshipping charges may apply.)
Order marked as delivered in tracking page but order not delivered to you, please contact us via mail with in 2 days from order delivered date. We can’t escalate order delivered issue after 2 days from order delivered date.
QHOW DO I RETURN OR EXCHANGE MY PRODUCT(S)?
Any issues parcel opening video must.
We can exchange if there are any Fitting issues or wrong products delivered by us.
We can’t refund.
If order moved to production we can’t cancel the order.
For return just Contact Us with your order id number. we try our best to reply with in 24 hours.
QHOW DO I CANCEL MY ORDER(S)?
Since we are providing customized cases and delivering orders on customer specific need we cannot cancel any orders.
QWHAT ARE THE TERMS & CONDITIONS FOR REFUND?
Since we are providing customized cases and delivering orders on customer specific needs we cannot refund. notes: processing fees cannot be refunded, for example shipping charges, payment gateway charges, order processing charges, etc.
Notes: We cannot refund shipping charges, payment gateway charges, website processing fees under any circumstances.
We will ship some products based on color availabilities and same will be sent to customers without any prior information ex. Smoke case, Soft silicone case, Hair Accessories etc.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, Contact us and get confirmation from us.
Note: Parcel opening video must for Return or Exchange.