Q Can I ship my product while the certification is in process?

Some countries allow the import (only) of a product while a certification is in process as long as the product will stay in a local storage and not be offered for sale until the certification is completed. Your project manager will be able to tell you if this situation applies to your product/country of interest.

Q Can the certification process be expedited?

There are very few countries that have the option of expedited or VIP certifications. In most cases, it is not possible to get a project expedited and the standard lead times must be observed. Rest assured, though, that our projects managers will always direct all efforts to obtain the certification in the least time possible.

Q Will I get an original copy of the Certificate?

It depends on the country and your preferences. Some countries do not send originals of their certifications. For the ones that do, we offer the service of keeping them at our offices for easy tracking and use when a renewal is necessary. We can ship the originals at the client’s request at any time.

Q What is an LoA?

LoA or PoA is a letter signed by the manufacturer in order to authorize iCertifi to act on their behalf for the certification of their product. This letter is a requirement in many countries.

Q How can I know if there are any labeling requirements for my products?

Your project managers will inform you of labeling requirements depending on the type of product and country we are certifying. When you receive a certificate, We will provide a summary of what will be required for compliance.

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