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Q Why should I choose About Pens?

We have been in business since 1985, and feel that with that many years experience we must be doing something right. Many of our products are directly imported, thereby cutting out the middle man, and we can pass on the benefits to you. We give friendly service and strive for 110% Customer Satisfaction.

Q Do you send out samples?

We are happy to provide free samples however, however to assist in keeping our prices low we will supply up to 3 metal or 3 plastic pens for your consideration. If you require more, we are happy to supply them free provided you pay for the postage cost associated.

We will post most samples same day or next day via Priority Post. Note, however, brand name pens such as Cross, Scheaffer and Waterman etc will be charged out, and are not available as free or returnable samples.

Q Do you offer price matching?

Yes. We offer 110% total price guarantee. We believe that our prices are extremely competitive, and offer to match any competitor’s price. The product must be exactly the same, at a regular price and from an Australian Company. Remember our prices include everything, setup, delivery, art including logo and GST.

Q Can I place order with assorted colours of pens?

Yes you can. But each individual colour must be subjected to a minimum order quantity, usually starting at 50. Note any change in printing colour will be associated with additional setup costs.

Q Do you offer an EXPRESS Service?

Yes we are able to print and dispatch many stocked items with our express 5 day dispatch service. We can ship by by standard land and next day air couriers such as Couriers Please, StarTrack, TNT and Fastway depending on your urgency.

Express printing and dispatch is subject to additional fees, with price on application and subject to pipeline capacity.

If you need your promotional items within 10-12 working days, please note this when you submit your quote/order or enquiry form, or call us for expedited service.

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March, 2023



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August 26,2019

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